Customer Team Leader

Customer Team Leader at a Co-op store leading a small team in a fast-paced retail environment. Responsibilities include owning the day-to-day running of the store on your shift, motivating and coaching the team, working hands-on on the shop floor and tills, supporting merchandising, stock accuracy, and HR processes, and championing Co-op membership and community engagement. The role may involve working in post office, bakery, or supporting online services and home delivery drivers. Flexible shift patterns include opening 6.30am to 10.15pm, with at least 2 evening shifts and 1 weekend shift, plus potential seasonal or regular overtime. Benefits include a 30% employee discount, training resources, pension contributions, holiday entitlement, cycle to work, and access to GP services; applicants must be aged 18+ and will complete two online assessments as part of the application process. The location is in Dalry, Scotland, UK.