Customer Team Leader
$41,235–$41,235 year
On-site · Notting Hill, England, United Kingdom
Job Summary
Lead a small team in a fast-paced Co-op store, overseeing day-to-day operations, coaching and supporting staff on the shop floor and tills, and driving merchandising, stock accuracy, and HR processes. Play a key role in community engagement, membership growth, and delivering essential services to customers, with responsibilities including store performance, team motivation, and achieving flexible scheduling for 25 hours per week with weekend coverage. Responsibilities may include working in the post office or bakery or supporting online services and home delivery drivers, and promoting Co-op membership while maintaining exceptional customer service. Requirements emphasize leadership, flexibility, and experience in retail, merchandising, or team management. Familiarity with community engagement and delivering value to customers is important. The role includes full training, benefits, and a focus on inclusion and diverse teams. Working pattern is 2pm–10pm with weekend shifts; age 18+ requirement. Labels the position as a part-time Customer Team Leader at a Co-op store in London.
Required Qualifications
- passion for people and leadership
- ability to work flexibly and lead by example
- skills in retail, merchandising, or team management
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