Customer Support | Travel Coordinator | Remote
RemoteUnited States
United StatesRemoteFull TimeSmall
Full TimeSmall
Job Summary
Respond to client inquiries via email, phone, and online platforms while coordinating scheduling, reservations, and service requests. Maintain accurate client records and support documentation in internal systems, reviewing service details and confirmations for accuracy. Track and follow up on open requests to ensure resolution, collaborating with internal teams to ensure a smooth client experience. This remote Customer Support Coordinator role requires strong communication skills and the ability to manage multiple tasks independently. We offer a flexible remote work environment with step-by-step onboarding and opportunities for growth.
Required Qualifications
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Comfortable using online systems and customer support tools
- Ability to manage multiple tasks in a remote environment
- Reliable internet access and ability to work remotely
Desired Qualifications
- Customer service or administrative experience preferred
- Experience in customer service, coordination, or administrative support
- Interest in travel, hospitality, or event-related services
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