Customer Support Specialist
$47,840–$62,400 year
On-site · Layton, Utah, United States
Job Summary
Provide one-on-one support to individuals in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress; operate and monitor specialized program tools and technology (training provided); encourage participants using positive practices such as journaling, goal setting, and reflection; maintain accurate session notes and share updates with team members; create a welcoming, respectful environment where people feel comfortable and supported; this role requires strong communication and people skills, with 2+ years of professional experience and US work authorization.
Required Qualifications
- 2+ years of full-time professional experience (any industry)
- Clear and professional communication skills, both verbal and written
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to coaching and feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
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