Customer Support Specialist
$47,840–$62,400 year
On-site · Mesa, Arizona, United States
Job Summary
Provide one-on-one support to individuals during scheduled sessions; operate and monitor specialized program tools and technology (training provided); encourage participants using positive practices such as journaling, goal setting, and reflection; maintain accurate session notes and share updates with team members; create a welcoming, respectful environment where people feel comfortable and supported; requires clear communication and strong interpersonal skills; 2+ years of full-time professional experience; authorized to work in the United States; able to pass a background check and drug screening; full paid training provided; comprehensive benefits package including health insurance, 401(k), and paid time off.
Required Qualifications
- 2+ years of full-time professional experience
- Clear and professional communication skills, both verbal and written
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to coaching and feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Desired Qualifications
- 2+ years of full-time professional experience
- Authorized to work in the United States
- Ability to pass a background check and drug screening
- Clear and professional communication skills, both verbal and written
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to coaching and feedback
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