Customer Support Specialist
$52,000–$60,520 year
Remote · Blaine, Minnesota, United States or New York City, New York, United States
Blaine, Minnesota, United States or New York City, New York, United StatesRemoteContract$52,000–$60,520 yearMid LevelNot SpecifiedEnterprise
Type
Contract
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Seeking a motivated Customer Support Specialist for a long-term contract role. Responsibilities include managing customer inquiries, coordinating installation schedules, and ensuring effective project execution. Requires 2 years of customer service experience and skills in CRM and ERP systems.
Required Qualifications
- Proven experience with CRM and ERP systems, such as Microsoft Dynamics
- Strong background in customer service and administrative support, with at least 2 years of relevant experience
- Ability to work independently and effectively manage high volumes of tasks and inquiries
- Strong organizational skills and attention to detail to ensure accurate scheduling and data management
- Excellent communication skills, both written and verbal, for interacting with customers and team members
- Proficiency in data processing, email correspondence, and compliance-related tasks
Desired Qualifications
- Familiarity with industry-specific software and tools is highly preferred
- Experience in managing installation pipelines or similar operational workflows is a plus
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