Customer Support Specialist (Italian) – Innovative Tech Leader
On-siteAthens, Attica, Greece
Job Summary
Assist customers via phone, chat, and email with inquiries, guide them through purchases, and resolve post-sales questions regarding delivery and returns. Participate in weekly training sessions to stay updated on the latest tech launches. Begin in either sales or service support, then cross-skill after 30 days to master the full customer experience. Maintain a typing speed of 25+ WPM with high accuracy while connecting with people using empathy. Join a global team in Athens representing a prestigious luxury tech brand, with opportunities to engage during major product launches and Black Friday events.
Required Qualifications
- Fluency in Italian (C1)
- Good command of English (B2)
- Comfortable with PCs
- Comfortable with MS Office
- Typing speed of 25+ WPM with high accuracy
Desired Qualifications
- A love for MacOS or iOS
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