Customer Support Specialist II
On-siteSan Luis Potosi, Estado de Chiapas, Mexico
Job Summary
Manage temporary plant inventory systems and validate commercial invoices against packing lists and Incoterms to ensure accurate material alignment. Operate, open, and close consolidated customs entries while generating COVEs, PITAs, and DODAs to maintain full regulatory compliance. Direct communication between the plant, customs broker, and carriers to coordinate unit receipt and discharge, resolving incidents to prevent production stoppages. Submit complete digital records and inventory reports with strict adherence to legal deadlines. Requires 2–5 years of in-house customs experience, a degree in International Trade, and proficiency in Annex 24 and Annex 22 systems. Full-time on-site role at TP Laser, offering end-to-end visibility through the Customs Portal for seamless cross-border operations.
Required Qualifications
- 2 a 5 años de experiencia operativa en Comercio Exterior
- preferentemente bajo la modalidad In-House o en plantas de manufactura
- Licenciatura concluida en Comercio Exterior, Logística, Negocios Internacionales o área afín
- Dominio operativo y práctico del Anexo 24 (sistemas de control de inventarios)
- Dominio operativo y práctico del Anexo 22 (captura y claves de pedimento A1, IN, entre otras)
- Experiencia demostrable en la operación de pedimentos consolidados y remesas
- Conocimientos sólidos en Legislación Aduanera, Regímenes Aduaneros, IMMEX, PROSEC, Reglas Octavas y RRNA (NOMs)
- Dominio de Microsoft Office y Google Workspace
- Excel intermedio/avanzado para manejo de bases de datos, reportes e inventarios
Desired Qualifications
- Experiencia previa trabajando en plantas del sector automotriz o industrial pesado
- Dominio de portales, ERPs y sistemas aduaneros
- Inglés básico a intermedio (capacidad para lectura de documentos técnicos y comunicación por correo)
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