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S+S Industries1 day ago

Customer Support Specialist I

On-site · Houston, Texas, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Customer Support Specialist I at S+S Industries seeks someone with at least 2 years in a similar role to enter and process orders, prepare invoices, and provide timely status updates and issue resolution. Responsibilities include order entry, invoicing, handling customer inquiries, maintaining documentation, multi-tasking, and working independently under manager guidance. Ideal candidates are strong communicators, customer-focused, detail-oriented, tech-savvy with basic office software, reliable with attendance, and capable of handling additional tasks. Bilingual English/Spanish is a plus; position located at the Navigation facility in East Downtown Houston, TX, with a Monday–Friday 8:00 am–4:30 pm shift. Must pass drug screen and background check.

Required Qualifications

  • 2+ years of customer support experience in an office environment
  • excellent communication skills
  • tech-savvy with basic knowledge of office software
  • reliable attendance and punctuality
  • bilingual a plus (English/Spanish)
  • must pass drug screen and background check
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S+S Industries

Customer Support Specialist I

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