Customer Support Specialist (Greek & English)
On-siteAthens, Attica, Greece
Athens, Attica, GreeceOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Respond to customer inquiries in Greek and English via phone, email, and chat while resolving technical and service-related issues. Document interactions accurately in CRM systems, follow brand guidelines and quality standards, and escalate complex cases to internal teams as needed. Work rotating 8-hour shifts across Monday to Sunday, including nights, weekends, and holidays, to support a 24/7 operation. Represent global brands in a supportive multicultural team environment in Athens, Greece.
Required Qualifications
- Native or near-native level of Greek
- Native or near-native level of English
- Strong communication and interpersonal skills
- Ability to work rotating shifts, including nights, weekends, and holidays
Desired Qualifications
- Previous customer service experience
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