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Cross Border TalentsPosted 3 weeks ago

Customer Support Specialist – French Speaker (Bouygues Telecom Project)

$11,160–$16,596 year

On-siteMaia, Porto, Portugal

Full TimeSmall

Job Summary

Receive incoming calls and digital inquiries from Bouygues Telecom customers, welcoming them and providing personalized solutions regarding subscriptions, billing, and technical troubleshooting. Advise clients on account matters while sharing the vibrant Bouygues Telecom culture daily with your team. This on-site role in Porto requires native or strong C2 French proficiency and a positive attitude, with no prior experience needed as training is provided. The position offers a gross monthly salary of approximately 1,383€ including base and performance components, plus meal allowances and a performance bonus. Private medical insurance and public transportation reimbursement are included in the package.

Required Qualifications

  • Native or strong C2 French proficiency
  • Must live within a 30km radius of our Porto office
  • On-site role
  • Good communication skills
  • Problem-solving mindset
  • Positive attitude

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