Customer Support Specialist
On-siteLynchburg, Virginia, United States
Lynchburg, Virginia, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Manage sales and purchase order entry while auditing inventory levels and documenting key events in the CRM system. Deliver exceptional customer service by planning priorities, visiting customer sites to build relationships, and restocking products. Solve account-related problems, negotiate with vendors, and create business development opportunities within a fast-paced environment. Maintain strong customer relationships through effective communication and detailed problem-solving to ensure quality service delivery and client satisfaction.
Required Qualifications
- Customer Service experience
- Good analytic and organizational abilities
- Attentive to detail
- Quick learner
- Self-motivated with a strong desire to succeed
- Excellent interpersonal and communication skills, both written and verbal
- Problem solving and decision making skills
- Knowledge of VMI and Customer Contracts
- Basic buying and vendor negotiations
- Proficiency in Microsoft Office products with an emphasis in Outlook and Excel
Desired Qualifications
- Technical and mechanical inclination a plus
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