Customer Support Specialist - Amsterdam
$42,120–$56,160 year
Hybrid · Amsterdam, North Holland, The Netherlands
Job Summary
Provide operational and technical customer support; monitor installations remotely and detect deviations; investigate incidents and coordinate with software, operations and engineering colleagues to resolve issues and improve processes; log, follow up and close customer cases; contribute to service improvements; structured, solution-oriented work style; language requirements: Dutch and English; affinity for technology or batteries is a plus, but willingness to learn is most important.
Required Qualifications
- MBO+ or HBO niveau
- Ervaring binnen customer support, service, operations of technische ondersteuning
- Goede beheersing van Nederlands en Engels
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