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WorkanovaPosted 18 months ago

Customer support- Serbian

On-siteBelgrade, Central Serbia, Serbia

Full TimeSmall

Job Summary

Provide customer support via email and live chat in Serbian, processing inquiries with attention to detail and content. Proactively identify client needs and propose effective solutions while maintaining a focus on exceeding user expectations. Collaborate continuously with the team to optimize processes. Requires excellent knowledge of both written and spoken Serbian and English, proactive problem-solving skills, and strong communication abilities. Based in the Belgrade office with shift work. Join a growing iGaming project with significant growth potential.

Required Qualifications

  • Odlično poznavanje srpskog i engleskog jezika, pisanog i govornog
  • Proaktivan pristup s talentom za korisničku podršku i prodaju
  • Izuzetne komunikacione i pregovaračke veštine
  • Visok nivo pažnje na detalje
  • Rad iz kancelarije u centru Beograda
  • Rad u smenama

Desired Qualifications

  • Poželjno prethodno iskustvo u korisničkoj podršci

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