Customer Support Representative
$41,600–$47,840 year
On-site · Williston, Vermont, United States or St Johnsbury, Vermont, United States
Williston, Vermont, United States or St Johnsbury, Vermont, United StatesOn-siteFull Time$41,600–$47,840 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Handle customer inquiries for banking needs via phone, email, and chat with professionalism and empathy; resolve issues related to accounts, transactions, and digital banking tools; maintain accurate records of customer interactions; collaborate with internal teams to ensure timely and effective solutions; uphold Union Bank’s commitment to excellent customer service in a Vermont banking environment.
Required Qualifications
- High school diploma or GED
- Ability to provide excellent customer service
- General Math skills
- Strong organizational skills
- Detail-oriented
- Excellent communication skills with ability to be concise, clear, and consistent.
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