Customer Support Representative
$65,000–$65,000 year
Hybrid · Elko, Nevada, United States
Elko, Nevada, United StatesHybridFull Time$65,000–$65,000 yearMid LevelAssociates DegreeEnterprise
Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Enterprise
Job Summary
Hybrid Customer Support Representative in Elko, NV delivering high-level service to customers, distributors, and internal stakeholders by handling inbound inquiries, processing orders, resolving issues, expediting urgent orders, and communicating order status; collaborates with expeditor and teams to ensure accurate backorder information and timely deliveries; requires 2-5 years in customer service/order management, an Associate degree or equivalent, and strong Excel/CRM skills.
Required Qualifications
- Associate degree or equivalent experience
- 2-5 years of experience in customer service, inside sales, or order management
- Proficiency in Microsoft Office (Excel and Windows-based applications)
- Ability to learn and effectively use customer service and order management systems
- Strong communication, tact, discretion, and diplomacy
- Professional, cooperative, and relationship-oriented communication style
- Demonstrated follow-through and accountability
Additional Requirements
- Must have the legal right to work in the United States on an indefinite basis without employer sponsorship. OPT not sufficient.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.