Customer Support Representative
$32,312–$51,699 year
Hybrid · Boise, Idaho, United States
Boise, Idaho, United StatesHybridFull Time$32,312–$51,699 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Provide excellent customer service primarily by telephone to PacificSource customers; interpret benefits and policy provisions; resolve disputed claims; work in a high-volume call center with a professional and caring demeanor; document calls; assist with coverage/claims questions; outbound calls as needed; travel <5% and telecommute options.
Required Qualifications
- One-year medical insurance, other healthcare related field, call center or customer service experience required.
- CPT/ICD-10 coding preferred.
- High School Diploma or equivalent required.
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