Customer Support Representative I
On-site · Irving, Texas, United States
Job Summary
Customer Service Representative supports customers by providing helpful information, answering questions, and responding to complaints via telephone. Front-line role handling calls and emails, creating and documenting tickets, staying current on product offerings and regulations, safeguarding customer information, and achieving performance metrics. Full-time position with multiple shift options; strong communication, collaboration, multitasking, problem solving, and attention to detail are essential.
Required Qualifications
- High School Diploma or equivalent (suggested)
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