Customer Support Representative
$41,600–$49,920 year
On-site · Oak Forest, Illinois, United States
Job Summary
Customer Service Representative role at Culligan Water focuses on handling orders, resolving customer issues, scheduling service and deliveries, coordinating with service/operations teams, and providing proactive sales support through close customer relationships. Requires a high school diploma or GED, at least two years of customer service experience, and strong communication, time management, and Microsoft Office skills. Responsibilities include extensive problem-solving, order processing, managing customer accounts, coordinating schedules, scheduling additional services or maintenance plans, and directing unresolved grievances to proper departments. Demonstrated ability to be detail-oriented, organized, and to communicate effectively with customers and internal teams.
Required Qualifications
- High school diploma or GED
- Minimum of two years of customer service experience required
- Strong time management and project management skills
- Proficient in Microsoft Office (word, excel, outlook)
- Excellent communication skills, both written and verbal
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