Customer Support Representative

Customer Support Representative needed for CHS Mountain West Ag Retail in Kalispell, MT to manage all aspects of delivering an excellent customer service experience for current and prospective customers. The role requires a detail-oriented, results-driven individual with a commitment to quality, accuracy and the ability to organize and prioritize workloads to meet deadlines. Strong written and verbal communication skills, analytical ability, and the capacity to work in both a team environment and on self-directed tasks are essential. Responsibilities include handling a variety of customer service inquiries received by phone, fax, email, text or other web media; troubleshooting and initiating action for repair, replacement, return or field service; promoting alternative products or services; and performing other duties as assigned. Preference for ability to read, write and communicate in Spanish; pre-employment screening may be required depending on job requirements.