Customer Support Representative - Benefits
On-site · Phoenix, Arizona, United States
Job Summary
Customer Support Representatives play a key role on the front line, maintaining a positive client experience by handling a high volume of support calls and emails, researching and resolving inquiries, escalating issues per standard procedures, documenting all communications, and completing processing tasks. The role emphasizes teamwork, professional communication, and delivering high-quality service across all client interactions, with training through isolved Base Camp and ongoing opportunities to enhance knowledge and skills.
Required Qualifications
- High school diploma or equivalent
- Excellent written, oral, and communication skills
- Strong customer service orientation and problem resolution skills
- Excellent interpersonal skills
- Successful completion of isolved Base Camp
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.