Customer Support-Mitarbeiter - Hamburg

Coordinate transport schedules with customers, shipping lines, and partners while processing transport orders and preparing customs documentation. Manage customer inquiries via phone and email, develop tailored solutions for requests, and verify tour details to provide necessary information to the dispatch team. Collaborate closely with dispatch and other departments to ensure smooth operations. Requires strong German and English skills, a commercial background or equivalent, and proficiency in MS Office. Located in Hamburg, this role offers an attractive profit-sharing scheme, a monthly massage, and a fruit basket within a flat-hierarchy family-owned logistics company.