Customer Support Medewerker
On-siteRoeselare, Flanders, Belgium
Job Summary
Serve as the primary contact for customers via phone and email, processing service requests and follow-ups while managing client files and contract data in the system. Propose solutions, schedule appointments for account managers, and support the sales team where necessary. Actively contribute to improving customer processes and service quality through proactive problem-solving. Requires a bachelor's degree, fluent Dutch and basic French, and a customer-oriented approach. This half-time or full-time role offers autonomy within a growing company focused on work-life balance and team well-being.
Required Qualifications
- enthousiaste en vlotte telefoonstem
- klantgericht, servicegericht en commercieel ingesteld
- communiceert op een professionele en diplomatische manier met klanten en externe partners
- werkt nauwkeurig en hebt oog voor detail
- handelt proactief en probleemoplossend
- gedegen basiskennis Frans
Desired Qualifications
- bachelordiploma
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