Customer Support Mandarin Speaker

Handle and support Sales Executives' requests while resolving customer issues efficiently and verifying sales information on every interaction to ensure accuracy and compliance. Ensure all processes align with pricing guidelines, company policies, and regulations, and manage first-level sales escalations by following up daily on unresolved cases until full resolution. Deliver professional, high-quality support to external customers while maintaining integrity and adherence to SOPs. Fluent in Mandarin with good English command, this full-time on-site role offers visa support and includes structured training and onboarding for career growth in an international environment.