Customer Support im Berliner SaaS Startup - Werkstudent

Support customers through onboarding, answer technical inquiries, and conduct regular review calls to ensure high satisfaction. Manage customer communication via Intercom and develop the Yoffix Help Center while collecting feedback to collaborate with the product and engineering teams on continuous improvements. This role requires fluent German and English, strong organizational skills, and a solutions-oriented mindset. Located in Berlin with flexible hours and remote options, you will join an international team shaping the future of hybrid work models.