Customer Support Executive

Coordinate with external stakeholders and partners to ensure timely completion of operational requirements while managing follow-ups via calls, emails, and structured workflows. Support clients in resolving queries and ensuring smooth process execution, maintaining accurate tracking of tasks, updates, and outcomes. Collaborate with internal teams including data, product, and operations to drive closures, and conduct on-ground visits when required to unblock dependencies and accelerate outcomes. This hybrid role involves a mix of office-based coordination and field interactions to streamline GST claims for travel and hotel expenses.