Customer Support Engineer

Provide high-level technical support for the MGID system via chat and email. Investigate and resolve issues across different products, including debugging and troubleshooting integrations. Prepare and run database queries to support diagnostics. Design widgets as part of the support workflow. You will work with Linux shell, MySQL, and RestAPI, utilizing Bug Tracking Systems like Youtrack and Jira. Intermediate+ English and native Ukrainian proficiency are required. This role sits within a global native advertising platform empowering brands and publishers through privacy-first targeting technology.