Customer Support Engineer
On-siteShenzhen Shenzhen, Guangdong, China
Shenzhen Shenzhen, Guangdong, ChinaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Conduct daily customer support for lithography equipment clients, troubleshooting technical issues and managing service requests. Provide technical guidance on chip printing processes and coordinate with global teams to resolve hardware or software failures. Maintain accurate records of customer interactions and escalations while adhering to ASML's global service standards. This role supports ASML's mission to supply leading lithography equipment to top chipmakers, ensuring customers receive timely assistance for their microchip manufacturing operations.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.