Customer Support Coordinator | Remote
RemoteUnited States
United StatesRemoteFull TimeSmall
Full TimeSmall
Job Summary
Respond to client inquiries via email, phone, and online platforms while coordinating scheduling, reservations, and service requests. Maintain accurate client records in internal systems, review service details for accuracy, and track follow-ups to ensure resolution. Collaborate with internal teams to deliver a smooth client experience through general administrative support. This remote role requires strong communication skills and the ability to manage multiple tasks independently.
Required Qualifications
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Comfortable using online systems and customer support tools
- Ability to manage multiple tasks in a remote environment
- Reliable internet access and ability to work remotely
Desired Qualifications
- Customer service or administrative experience preferred
- Experience in customer service, coordination, or administrative support
- Interest in travel, hospitality, or event-related services
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