Customer Support Coordinator
On-site · Stuart, Florida, United States
Job Summary
Coordinate the shipment of hardware to customers, communicate customer schedules and delivery commitments, and manage on-time receipt of payments. Serve as backup to the ERP Administrator. Responsibilities include inputting Purchase Order Amendments into the Syteline system, weekly closing of Job Orders, maintaining Repair order entry in Syteline, logging QF-1 Forms, entering customer schedules, accurate invoicing of shipped products daily, generating and communicating daily shipment instructions, maintaining an action log for outstanding invoices, attending customer teleconferences and recording follow-up actions, participating in monthly NPI reviews, filing customer communications, and communicating shipment commitments. Occasional additional duties as assigned by the Customer Support Manager. Must be able to work in a manufacturing environment with PPE, and may involve weekend/evening work.
Required Qualifications
- High School Diploma or equivalent
- minimum of two (2) years of related experience
- Must be authorized to work in the U.S. on a full-time basis without sponsorship now or in the future
- Must be able to perform work subject to ITAR/EAR regulations
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.