Customer support agent-Turkish speaker - (on-site)
On-siteBelgrade, Central Serbia, Serbia
Job Summary
Provide support to clients via email and live chat in Turkish and English, handling inquiries with attention to detail while proactively identifying needs and proposing effective solutions. Focus on customer satisfaction and exceed expectations by collaborating constantly with the team to enhance and optimize processes. This role requires excellent written and spoken English and Turkish, along with strong communication and negotiation skills. Based in Belgrade, the position involves rotating shifts within a challenging, rewarding working environment offering an attractive starting salary and potential for career development.
Required Qualifications
- Excellent written and spoken English
- Turkish language
- Proactive approach with a talent for customer support and sales
- Exceptional communication and negotiation skills
- High attention to detail
- Must be based in Belgrade
- Must be able to work from the office
- Must be available for rotating shifts
Desired Qualifications
- Previous experience in customer support
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