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WorkanovaPosted 31 months ago

Customer Support Agent – Turkish language

On-siteBelgrade, Central Serbia, Serbia

Full TimeSmall

Job Summary

Respond to customer requests and questions via phone, chat, and email while providing accurate, valid, and complete information using appropriate tools. Resolve customer complaints effectively and follow operational procedures in every contact. Maintain fluent Turkish and excellent English communication skills, prioritizing tasks to manage time efficiently across multiple channels. This role requires one year of customer support experience and familiarity with CRM systems. Join a challenging and rewarding environment offering an attractive starting salary with growth potential after the first three months.

Required Qualifications

  • FLUENT Turkish speaker
  • Proven customer support experience – one year
  • Familiarity with CRM systems and practices
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent English
  • Excellent communication skills
  • Strong customer and service orientation

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