Customer Support Agent
On-siteFukuoka, Fukuoka, Japan
Fukuoka, Fukuoka, JapanOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Handle customer inquiries via phone or email regarding products managed by a major Japanese IT company. Provide support with sufficient call center experience, as prior IT experience is not required. Coordinate teams and manage operations within the call center environment. Fluently speak Japanese, with basic English skills as a plus. Maintain proficiency in PC applications including Outlook and Excel.
Required Qualifications
- Fluent Japanese
- Minimum 2 years of experience in call center operations
- Must be comfortable using PCs
- Experience in Outlook
- Experience in Excel
Desired Qualifications
- Basic English (reading/speaking)
- Team leadership experience in a call center for at least 1 year
- Holding the IT Passport IP certification
- Any technical support experience with IT products
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