Customer support agent - Italian speaker
$1,200,000–$1,800,000 year
On-siteBelgrade, Central Serbia, Serbia
Job Summary
Provide support to clients via email and live chat in Italian, handling inquiries with attention to detail while proactively identifying needs and proposing effective solutions. Focus on customer satisfaction and exceed expectations by collaborating constantly with the team to enhance and optimize processes. Requires excellent written and spoken English and Italian, along with a proactive approach, exceptional communication skills, and high attention to detail. Competitive salary with attractive commission, private healthcare, and training opportunities available within a dynamic, supportive team culture.
Required Qualifications
- Excellent written and spoken English and Italian
- Proactive approach with a talent for customer support and sales
- Exceptional communication and negotiation skills
- High attention to detail
Desired Qualifications
- Previous experience in customer support
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