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WorkanovaPosted 31 months ago

Customer Support Agent - From Office - German Language

On-siteBelgarde, Sud, Republic of Haiti

Full TimeSenior LevelSmall

Job Summary

Provide customer support in German to internal and external clients via email, chat, and phone, resolving inquiries and escalating complex issues as needed. Manage ticket queues, document interactions in the CRM system, and adhere to strict response time SLAs. Work full-time hours from an office location with no remote or hybrid options.

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