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WorkanovaPosted 31 months ago

Customer Support Agent – Arabic language

On-siteBelgrade, Central Serbia, Serbia

Full TimeSmall

Job Summary

Respond to customer requests and questions by phone, chat, and email while providing accurate, valid, and complete information using appropriate methods and tools. Effectively resolve customer complaints and ensure all interactions follow operational procedures. Maintain fluent Arabic communication skills and excellent English proficiency to handle diverse inquiries. Prioritize tasks, manage time effectively, and utilize CRM systems to support clients. Join a challenging and rewarding working environment with an attractive starting salary and potential for personal and career development within the company.

Required Qualifications

  • FLUENT Arabic speaker
  • Proven customer support experience – one year
  • Familiarity with CRM systems and practices
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent English
  • Excellent communication skills
  • Strong customer and service orientation

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