Customer Support Administrator
$47,840–$70,720 year
On-site · Golden, Colorado, United States
Job Summary
On-site Customer Support Administrator in Golden, Colorado, delivering high-quality customer support to external customers and internal teams. Responsibilities include preparing and managing customer quotations, processing orders, coordinating scheduling for services, deliveries, and support activities; responding to customer inquiries; liaising with internal departments to ensure timely fulfillment; maintaining accurate records in internal systems; supporting administrative processes related to sales and service operations; and assisting with customer interactions to maintain high levels of customer satisfaction. Strong communication, attention to detail, and a customer-focused approach are essential to success.
Required Qualifications
- Experience of working in a customer facing role
- Experience in using Microsoft Software
- Experience of scheduling field service engineers
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