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Customer Supply Chain Manager
$106,700–$204,900 year
Hybrid · Alpharetta, Georgia, United States
Job Summary
Customer Supply Chain Manager responsible for end-to-end ownership of customer supply chain performance across order-to-cash, including service, inventory, cost-to-serve, fines, cash, and compliance. Acts as the primary supply chain integrator across Sales, IBP, Planning, Logistics, Finance, and external partners; develops decision-safe analytics and interprets dashboards and AI-enabled insights to inform trade-off decisions. Leads cost-to-serve analyses, forecasts impact on working capital and cash, and partners with Finance to improve forecasting accuracy and spend management. Drives trade-off discussions with Sales, IBP, and Finance, balancing service commitments, cost discipline, cash impact, and growth priorities. Establishes standard work and governance, embeds analytics into day-to-day decisions, and collaborates with 3PLs and carriers to improve execution reliability. Workplace: Hybrid - 3 days in the office / 2 days from home. Clorox emphasizes competitive benefits, inclusive culture, and transparent salary ranges tied to location.
Required Qualifications
- 3–5+ years of experience in supply chain, logistics, or customer operations within a CP G/retail environment
- Strong analytical capability with the ability to convert data into clear business decisions
- Experience performing cost-to-serve analysis, evaluating trade-offs, or supporting financially grounded decision-making
- Ability to synthesize service, cost, cash, and growth impacts and communicate them to cross-functional and senior stakeholders
- Experience operating in ambiguity while maintaining accountability, discipline, and forward momentum
- Strong cross-functional partnering skills across Sales, Finance, Planning, and Operations
- Proficiency in Power BI, Excel, SAP/S4, WMS/TMS, or comparable planning and execution tools
- Comfort working with forecasts, inventory signals, service metrics, and financial data in fast-moving environments
- Leadership qualities with bias toward action, disciplined decision-making, and accountability
- Clear, concise communicator able to lead constructive conflict and align stakeholders around data-based decisions
- Growth mindset with learning agility and adaptability to new tools and analytics
- Proven ability to deliver end-to-end customer supply chain ownership and drive cost-to-serve improvements
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