Customer Success Specialist (On-Site)
$36,400–$37,440 year
On-site · Beaverton, Oregon, United States
Job Summary
Customer Success Specialist (On-Site) in Beaverton, OR. Provide exceptional customer service by responding to storage inquiries via web chat, SMS, and the 1-800 line; assess customer storage needs; process and follow up on reservations from direct inquiries and third-party aggregators; support stores across a 160+ location network across five states; weekend schedule with two shift options; leverage MS Office tools (Excel, Word, Outlook) and prior call center experience to deliver solutions and promote customer satisfaction. On-the-job training, opportunities for promotion within the company, and quarterly bonus potential accompany a competitive hourly wage. West Coast Self-Storage emphasizes equal opportunity employment and a collaborative, independent-minded work environment.
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