Customer Success Specialist
$50,000–$50,000 year
Remote · Miami, Florida, United States or New York City, New York, United States
Miami, Florida, United States or New York City, New York, United StatesRemoteFull Time$50,000–$50,000 yearEntry LevelBachelors DegreeUnknown
Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
This role requires managing a high volume of outbound calls—150-200 daily—while ensuring customer success through efficient communication. Focus on retention and preventing cancellations is essential, alongside the ability to document outcomes for AI workflow improvements.
Required Qualifications
- 1+ year in a customer success, sales support, or call center environment
- Proven ability to manage high call volume with professionalism and consistency
- Strong verbal communication and persuasive problem-solving skills
- Excellent time management — able to stay productive and keep calls concise
- Dependable, punctual, and responsible with a strong work ethic
- Positive, team-oriented attitude with a competitive edge
Desired Qualifications
- Experience with CRM or AI-driven tools
Additional Requirements
- Must be legally authorized to work in the U.S.
- Background check required
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