Customer Success Specialist

The Customer Success Specialist at FoodChain ID will provide exemplary customer service by responding to inquiries related to Testing services, ensuring customer needs are met through collaboration with internal teams such as the Laboratory and Sales. Key responsibilities include timely follow-ups, assisting Sales with quotations, and leveraging knowledge in a laboratory testing environment. Successful candidates will possess excellent communication skills, time management capabilities, and experience in customer service. A Bachelor's degree in a related field is preferred. Candidates should ideally have experience in the food and feed industry, focusing on compliance testing.