Customer Success Representative
On-site · Ballerup, Capital Region, Denmark
Ballerup, Capital Region, DenmarkOn-siteFull TimeMid LevelNot SpecifiedFinancial ServicesEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Industry
Financial Services
Job Summary
Customer Success Representative focused on reducing churn and increasing long-term customer value through inbound/outbound interactions, relationship building, retention activities, and tailored cross-selling of Nets Nexi paytech solutions; responsibilities include resolving issues, optimizing customer retention, leveraging CRM data, training and collaborating with teams, and driving performance in a multinational paytech environment.
Required Qualifications
- 1+ years of experience in customer service, sales, or retention roles
- Fluent in English and Danish
- Experience using CRM systems and customer management tools
- Collaborative, proactive, and eager to share best practices within a dynamic team environment
- Flexible to adapt to changing priorities and campaigns
- Strong communication and listening skills with a customer-centric mindset
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.