Customer Success Manager, Retailer Partnerships (Fixed-Term Contract)
On-site · London, England, United Kingdom
Job Summary
The Customer Success Manager is responsible for managing Criteo’s retail media partnerships and executing retailer strategies to deliver high-quality services and growth opportunities. Key responsibilities include tracking partnership performance against KPIs, creating custom analyses, conducting Quarterly Business Reviews, supporting go-to-market strategies, and managing campaign optimizations. The role requires strong analytical skills, excellent communication, stakeholder management abilities, and experience in account management within the retail media sector.
Desired Qualifications
- Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising
- Strong analytical mindset with the ability to translate data into actionable insights
- Excellent stakeholder management and communication skills
- Comfortable working cross-functionally in a fast-paced environment
- Detail-oriented, proactive and solutions-focused
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