Customer Success Manager - Quality

Customer Success Manager for Veeva Quality products and services; act as liaison between customers and Veeva to foster collaboration, triage escalations, and demonstrate value through proactive engagement. Responsible for supporting 4-6 large global customers post-implementation, building trusted relationships with customers’ application owners, guiding strategic use of Veeva Quality applications, and coordinating with cross-functional teams to create customer roadmaps and enable adoption. Requires strong communication, ability to lead meetings, and travel up to 25%; must be based in the EU. Work Anywhere policy supports remote or in-office arrangements.