Customer Success Manager, Payer & Employer
$113,000–$170,000 year
Remote · United States
United StatesRemoteFull Time$113,000–$170,000 yearSenior LevelBachelors DegreeHealthcare TechLarge
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Large
Industry
Healthcare Tech
Job Summary
Customer Success Manager for payer and employer accounts at Verily Health. Build trusted executive-level relationships with client stakeholders, drive product adoption, align use cases with client objectives, secure renewals, identify growth opportunities, and coordinate reporting and escalation to ensure successful delivery and positive customer outcomes in a healthcare data platform environment.
Required Qualifications
- 8+ years’ experience managing a book of existing clients as a Customer Success Manager or similar role
- 5+ years’ experience managing high value, complex, and strategic partnership accounts
- Bachelor’s degree or equivalent experience
- Customer-centric with a focus on driving customer outcomes and achieving customer objectives in partnership with Verily and its suite of products
- Excellent interpersonal skills, with the ability to communicate and collaborate efficiently with individuals at various levels, both internal and externally
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