Customer Success Manager
$70,000–$78,000 year
Remote · Overland Park, Kansas, United States or United States
Overland Park, Kansas, United States or United StatesRemoteFull Time$70,000–$78,000 yearMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Customer Success Manager responsible for managing relationships with customers, driving satisfaction and retention, and collaborating with internal teams to resolve customer challenges. Requires a bachelor's degree and 3+ years in a related field.
Required Qualifications
- 3+ years in Customer Success, Account Management, or another client-facing role within a SaaS or software company.
- Proven track record of managing customer relationships and driving retention and growth.
- Background in enterprise SaaS, B2B software, or subscription-based business models.
Desired Qualifications
- Ability to translate technical product features into business value for customers.
- Experience with solution adoption and customer lifecycle management.
- Experience working cross-functionally with Sales, Support and Product teams.
Additional Requirements
- Nextworld participates in the E-Verify program.
- Reasonable accommodations are provided to applicants with disabilities.
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