Customer Success Manager - New Mexico
$70,000–$90,000 year
Remote · New Mexico, United States
Job Summary
Customer Success Manager for New Mexico builds and sustains district partnerships to drive onboarding, program adoption, and measurable literacy growth. This role focuses on relationship management with district and school leaders, instructional coaches, and educators; developing account plans with goals and success metrics; guiding data-driven discussions through onboarding, implementation, and adoption; delivering professional learning sessions and data reviews; driving renewals and expansions; and collaborating cross-functionally with Sales, Product, and Marketing to ensure a positive customer experience. Willingness to travel for district visits, conferences, and events is required. The position is remote within the United States, with the candidate required to reside in New Mexico.
Required Qualifications
- 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred)
- Must live in the state of New Mexico
- Proven success managing multiple accounts and building lasting customer relationships
- Strong understanding of district and school operations, instructional goals, and literacy initiatives
- Excellent communication, presentation, and interpersonal skills
- Ability to analyze and interpret data to tell a compelling story about student and educator impact
- Organized, proactive, and passionate about supporting educators and improving student outcomes
Additional Requirements
- Must reside in New Mexico
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.