Customer Success Manager (m/f/d)

Drive revenue performance management through customer acquisition, campaign execution, and performance reviews while ensuring high customer satisfaction via regular account interactions and stakeholder coordination. Build strong client relationships by analyzing customer requirements, managing expectations, and coordinating implementation with internal teams. Prepare and analyze reports on key performance indicators, including acquisition and engagement campaign metrics, and plan internal User Acceptance Testing to ensure product quality. This fixed-term maternity/parental cover role transitions to permanent status based on performance, requiring fluency in German and English, a Bachelor's degree in Business Administration or Marketing, and 3+ years of experience in Product Management, Telecommunications, or Digital Media.