Customer Success Manager, Large & Enterprise (Texas Based)

Proactively own and manage a portfolio of enterprise-level customer accounts across Texas, developing success plans to drive adoption, expansion, and retention. Support customer launches through data integration and configuration, while identifying growth opportunities via ROI demonstrations and best practice sharing. Build relationships with key stakeholders to resolve escalations, facilitate product demos and training, and serve as the primary voice for customer feedback across Sales, Product, and Support teams. Travel to at least one conference annually and one community connect quarterly.