Customer Success Manager
$80,000–$100,000 year
Remote · Santa Clara, California, United States or United States
Santa Clara, California, United States or United StatesRemoteFull Time$80,000–$100,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Looking for an experienced Customer Success Manager to manage and grow a portfolio of SLED accounts, focusing on customer satisfaction and new business opportunities. Ideal candidates should have 3-5 years of relevant experience in IT solutions within a fast-paced environment.
Required Qualifications
- 3–5 years of experience in Customer Success, Account Management, or Sales within a VAR, MSP, or technology reseller environment.
Desired Qualifications
- Experience working with public sector or education customers (SLED) strongly preferred.
- Knowledge of IT infrastructure, networking, and cloud technologies (Cisco, Ruckus, Microsoft, etc.)
- Strong communication, presentation, and organizational skills.
- Proficiency in CRM systems (HubSpot, Salesforce, or similar) and Microsoft 365.
- Ability to manage multiple priorities in a fast-paced environment.
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